In this week’s issue we will discuss “The Evolution of Human Resources and What the Future has in Store”

 

By Lindsay Edelson, November 2007

Human Resources is a position that has been within companies and organizations for decades. The difference is the perception of human resources today compared to the how it was viewed 10 or more years ago.

Human resources started as a position that took care of the hiring paper work and administrative tasks, it has developed into a key strategic partner of an organizations decision making especially when it comes to the diversity of the workforce.

This article is going to review the past, present, and potential future for human resources in the organization.

Human Resources in the PAST

Human resources began in an organization as the support system.  It was for hiring, firing, and paperwork consisting of employee benefits.  The administrative tasks that needed to be complete in order to keep the organization afloat. They dealt with the people mostly when issues arose. This is where the negative viewpoints of human resources arose.

In the past human resources goals were trickled down by top management and their work was to be in line with the goals set forth by top management. They were the link between the employees and the executives. Their job was to deal with the employees and relay the messages of top management down to the field positions.

“Behind the scenes” was often a phrase used for human resource managers. Many employees and top management felt this way about human resource managers, but for different reasons. Employees at the lower levels thought human resource managers were hiding from facing the facts of raising issues in the workplace including, benefits, safety, and pay. Top management considered human resources to be “behind the scenes” because they did not affect a company’s bottom line, decision making, or goals. They were simply there to complete those administrative tasks assigned.

Human Resource departments used to complete tasks that are now being outsourced by companies because paying an outsider to complete them is cheaper then paying a salaried employee.

Human Resources NOW

Human Resources in an organization today has changed its effect on how the company will conduct its every day business. Human Resources now has the ability to affect a companies long term strategic planning, the ability to affect employees in a positive way, and finally the affect the diversity of the workplace.

HR and Strategic Planning, Today

Human resources most prevalent change in the workplace is their ability to positively affect and give input of the companies strategic planning and long term goals being made.

With the ever-changing workplace and the increase of diversity in the workplace, human resources has become a critical role. They have to face the issues related to discrimination both racial and sexual. HR managers also must know how to handle sexual harassment cases which vary by company and state depending on whether they are public, private, or their location. HR managers are required to know the laws and policies abiding these issues because they are now the managers in the company who deal with these cases. They have the ability to help a company through a tough situation or they can hinder the reputation of a company, depending upon how they handle the issue.

HR’s Ability to Positively Affect Employees, Today

Human Resources has evolved from administrative tasks to reaching out to employees in a positive way. They are now the link between top management and the employees concerns. Through employee benefits, hiring, firing, labor relations, employee relations, and training, HR now reaches out and touches each employee in several ways. This has helped them move from behind the scenes to front line managing. Taking the employees opinions and bringing them to the surface for top level executives to understand and consider.

Employees no longer have a negative view when they think of an HR manager. They now know they can go to their HR manager and they will be listened to.

Human Resources has the ability to financially affect the bottom line of a company by effectively using the employees skills to their advantage.

HR’s Affect on Diversity in the Workplace, Today

Diversity over the past decades has become an increasing concern and improvement in the workplace at the same time. Without diversity and without complying with the Equal Employment Opportunity Commissions laws and policies companies undermine many lawsuits and reputation hindrances. Diversity has become a strong part of the recruiting aspect of HR. HR managers are now required to ensure they are searching properly for employees and extending themselves to those areas of minorities in a more accessible manner. Not only are recruiting aspects being affected, but also treatment in the workplace has adjusted over the past years drastically. Human resources now offers diversity training for new and existing employees to not only help the employees but also to cover themselves in the event of any diversity cases arising. An employer can now use their diversity training course as a defense in any rising law suits.

Diversity also affects human resources because they have the ability to help increase diversity among the workplace to meet the needs of their consumers. This affects the long term strategic planning. By keeping the workplace diverse, employers and HR managers have the ability to meet customer’s needs more readily.

Bringing together a diverse workplace brings new ideas and ways of completing goals and assignments. Having more diverse minds coming together to meet the same goals presents new efficient and effective ways of meeting customers needs and completing assigned tasks.

Human Resources today affects all aspects of the company and is only beginning to aid in the long term strategic planning and decision making of the corporate strategy.

Human Resources in the FUTURE

Technology is the key to the future of human resources. The expanding of the human resource department in its aid of strategic planning will increase as technology for the department increases. Technology has increased the efficiency and effectiveness of HR by creating HRIS databases to complete work thoroughly. Recruiting is now done through databases to help minimize the agony of searching, by hand, through resumes to find the right employee. Recruiters are now able to search by key words to save time in the hiring process.

Another new and upcoming aspect of HR that will affect the future of the department is diversity. The workplace over the past years has become increasingly diverse, but with a more diverse environment companies will no longer be able to avoid diversity in the workplace. They can use the diversity to help reach their customer base. By selecting employees that mirror your customer base an organization is gaining competitive advantage and power over their competition. They will more readily meet their customer’s needs. This has begun today but is expected to grow rapidly over the next few years.

Yet another change for the future of human resources will be the dominating gender in top level management positions. Trends are showing changes in job preferences for men and women. More women will be in top management positions, while men may be choosing to teach and nurse more often.

Finally, Human Resources of the future is going to face a major change in the workforce in general. With baby boomers retiring and a newer, less experienced generation coming into play, the human resource department of companies is going to face hiring dilemmas, or they will begin to see the trend of outsourcing increase.

Human Resources over the past decades has evolved from administrative tasks to key players in the strategic planning and corporate strategy of organizations. They now have a say in the boardroom because they have the ability to financially affect the bottom line of the company with the decisions they make for both the short term and long term strategies.

INTERNSHIP OPPORTUNITIES

 

Company: Bancroft NeuroHealth Location: Cherry Hill, NJ Career

Period: Spring

 

Company Information:

Founded in 1883 by Philadelphia special education pioneer Margaret Bancroft, the organization began as one of the first schools for children with developmental disabilities. Today, Bancroft NeuroHealth is a multi-faceted organization with facilities in New Jersey and Delaware. Based in Haddonfield, NJ, the organization serves more than 1,000 individuals and families annually. Bancroft offers a wide range of state-of-the-art services to children and adults with autism, developmental disabilities, brain injuries and other neurological impairments. Services include educational, vocational, residential, rehabilitation and therapeutic interventions based on the individual needs of each person the organization serves.

 

Internship Description:

We currently have an opportunity for two Human Resource Interns. Internships are available during every semester. Hours are flexible to student schedule.


Positions Available:            

  1. This intern will conduct potential new hire reference checks in a timely manner. Communicate with employment specialists in regards to status of reference checks on an as-needed basis.
  2. Learn and administer the internal application process for Bancroft staff to transfer into other areas/positions within the organization.
  3. Assist with the instruction and processing of new hire paperwork, communication with incoming new hires on this process, and ensure that all completed paperwork is within Bancroft's guidelines.
  4. Assist all Bancroft NeuroHealth Staff with I.D. Badge process.
  5. Process Internal Applications. Assist All Bancroft NeuroHealth Staff Members with transfer process.6. Communicate the needs of walk-
  6. Communicates the needs of walk-ins to the appropriate HR department member.
  7. With first receiving the approval of a Supervisor, work on additional project for the HR department.
  8. Maintains effective verbal and written communications with colleagues, those served, and their family members and/or guardians when applicable.
  9. Abides by the Bancroft Code of Ethics, Mission Statement and Vision Statement in promoting ethical behavior, establishing relationships and providing guidance in decision - making situations.
  10. Willingly and effectively cooperates with BNH, The Department of Human Services, The Division of Developmental Disabilities (DDD) and other licensing or state agency or local municipalities.
  11. Maintains a safe and respectful environment, free of abuse, neglect, or exploitation.
  12. Reports any violations to the appropriate individual as soon as the incident occurs.
  13. Demonstrates Bancroft's core values of Teamwork, Compassion, and Independence in the performance of position responsibilities.

 

REQUIREMENTS:

Candidate must be dependable and reliable, must be able to work independently at times.

Must be a team player.

Must be able to meet company policies and procedures.

Must be patient and able to work well with clients.

Must have a good sense of humor.Must have effective verbal and written communication and interpersonal skills required.

Effective organization, prioritization, and time management skills required.

ALL CANDIDATES WILL REQUIRE A DRUG TESTING AND BACKGROUND CHECK.

 

ADDITIONAL REQUIREMENTS:

  1. Candidate must have a clean criminal background (fingerprints)
  2. Candidate must be a minimum of 18 years old.
  3. Candidate must have a minimum High School Diploma or GED.
  4. Candidate must have one professional reference.
  5. Candidate must pass medical clearance (Physical, tb, drug screening.)

 

SKILLS AND ABILITIES:

Adapting To Change, Attention To Detail, Communication, Flexibility/Managing Stress, Initiative, Integrity, Planning & Organizing, Problem Solving, Service Orientation and Teamwork.

 

 

 

 

 

 

 

 

 

 

Company: FOX 29 WTXF-Philadelphia

Location: Philadelphia, PA

Career Internship Period: Spring

 

Company Information:            

Internships at FOX 29: WTXF-FOX 29 Philadelphia's internship program is a unique opportunity to explore the broadcast industry, and to enhance the educational experience with practical application.

 

Internship Description:            

Minimum Qualifications:

Junior or Senior status in an accredited college or university, majoring in related fields of study, the ability to contribute a minimum of 16 hours per week, and reliable transportation to our facility in Philadelphia, Pennsylvania.

All internships are non-paid, and may be taken only for college credit (academic credit for the internship is required). Arrangements to obtain credit must be made with your Advisor or Internship Coordinator prior to beginning your internship.

Your advisor or Internship Coordinator will be required to certify your eligibility for academic credit.

 

Positions Available:      

*Assist with Affirmative Action Reports

*Assist in screening resumes

*Assist with internship recruitment

 

Next SHRM Meeting: TBD