Faculty Scholarship 1994 - Present

Assessing Human Resource Management-Specific Knowledge Via An E-Mail In-Basket Exercise

Due to a renewed emphasis on outcomes, business professors are expected to be more actively engaged in assessment. The purpose of this paper is to assist in this endeavor by validating an e-mail in-basket exercise for the assessment of human resource management-specific knowledge, using a sample of 61 undergraduate business students. Our study indicates that students in an upper-level human resource management course significantly outperformed students in the introductory human resource management course. This demonstrates that the exercise measures knowledge acquired and/or reinforced beyond the introductory course. As is the case with other business disciplines, the core content of the human resource management course does not vary dramatically across the country. This means that other professors should feel free to use this exercise to assess the acquired knowledge of the students in their undergraduate human resource management programs. We also offer practical advice on grading this exercise and on administering it electronically.