Faculty Scholarship 1994 - Present

Focusing on the Field: Empirical Observations of Enterprise Resource Planning (ERP) Used in Organizations

An Enterprise Resource Planning (ERP) system is a set of business applications or modules, which links various business units of an organization such as financial, accounting, manufacturing, and human resources into a tightly integrated single system with a common platform for flow of information across the entire business. ERP technological software systems integrate and automate the internal operations of an entity. In the day-to-day operation of a business, having access to internal information streams at your fingertips is vital. Empirical observations of ERP used in organizations suggest that the level of ERP investment and the approaches to justify such investments are contingent upon the role ERP plays in the organizational context. The purpose of this paper is to provide an initial analysis of the trend data based on a survey of several hundred small and medium sized enterprises (SME's). This study reviews the adoption of ERP from a survey of 234 US SME's in varying sectors of business. It seeks to articulate which ERP technologies SME's adopt and why.