Faculty Scholarship 1994 - Present

Robert Fleming

PUBLICATION NAME

PUBLICATION SOURCE

YEAR OF PUBLICATION

TYPE OF PUBLICATION

Developing a Contingent Mindset Business Renaissance Quarterly 2014 Journal
Managing Stakeholders During a Crisis Starts with Proper Media Communication Media Relations Guidebook: Navigating the Changing Media Lanscape 2014 Book Chapter
Rethinking Service Delivery in Response to Demographic Challenges International Conference on Service Systems & Service Management 2014 Presentation
Aligning Service Capacity with Consumer Expectations in Times of Emergency International Conference on Service Systems & Service Management 2014 Presentation
Ensuring Communication Effectiveness During Times of Crisis Global Business & Social Science Research Conference 2014 Presentation
Overcoming Resistance to Change in Emergency Service Organizations Global Business & Social Science Research Conference 2014 Presentation
Social Media in Times of Crisis International Journal of Arts and Sciences Conference 2014 Presentation
Developing Crisis Management Skills in Business School Graduates 20th Annual International Conference on Industry, Engineering, and Management Systems 2014 Presentation
Ensuring Business Survival During Times of Crisis 20th Annual International Conference on Industry, Engineering, and Management Systems 2014 Presentation
Information Dissemination in Times of Crisis: Ensuring Business Survival and Success Journal of Global Business Issues 2013 Journal
Meeting Service Level Challenges through Proactive Strategies Business Renaissance Quarterly 2013 Journal
The Role of Telecommuting in Ensuring Business Continuity in Times of Crisis Northeastern Association of Business, Economics and Technology 2013 Presentation
Ensuring Effective Communication in Times of Crisis: The Business Perspective Northeastern Association of Business, Economics and Technology 2013 Presentation
Enhancing Cross-Functional Preparation of Graduates through Embedding an SAP Experience in the Business School Curriculum Shanghai International Conference on Social Sciences 2013 Presentation
A Proactive Strategy for Managing Emergency Service Demand Shanghai International Conference on Social Sciences 2013 Presentation
Working at the edge: Doing identity in an emerging profession 29th European Group for Organizational Studies Colloquium 2013 Presentation
An Innovative Approach to Addressing the Emergency Service Demands of the Aging Baby Boomer Generation International Conference on Industry, Engineering, and Management Systems 2013 Presentation
Enhancing Stakeholder Value through Infusing SAP in the Business Curriculum International Conference on Industry, Engineering, and Management Systems 2013 Presentation
Ensuring Organizational Resilience in Times of Crisis Journal of Global Business Issues 2012 Journal
Management of Change Within the Contemporary Fire Department SAM Management in Practice 2011 Journal
Occupancy Classes Jones and Bartlett 2011 Book Chapter
Behavior Management and Fire Inspection Jones and Bartlett 2011 Book Chapter
A Changing Leadership Paradigm: Backseat Leadership Business Renaissance Quarterly 2011 Journal
Utilizing Mentoring Programs in the Development of Fire Officers International Conference on Industry, Engineering, and Management Systems 2010 Presentation
Meeting and Exceeding Expectations for Fire Department Services International Conference on Industry, Engineering, and Management Systems 2010 Presentation
A Conceptual Approach to the Delivery of Emergency Services: A Supply Chain Perspective International Conference on Industry, Engineering, and Management Systems 2010 Presentation
Fire and Emergency Services Administration PennWell 2010 Other
Preparing the Contemporary Fire Officer: A National Professional Development Model The Journal of Management and Engineering Integration 2009 Journal
The Role of Effective Delegation in Professional and Organizational Success Business Renaissance Quarterly 2009 Journal
Managerial Responsibilities of the Contemporary Fire Chief Journal of Global Business Issues 2009 Journal
Assessing HRM-Specific Knowledge Journal of Human Resources Education 2009 Journal
Staffing the Contemporary Fire Department: A Decision Model The Business Review, Cambridge 2009 Journal
Managerial Lessons Learned From 9/11/01 Business Renaissance Quarterly 2009 Journal
Stakeholder Service Expectations: The Contemporary Fire Department 14th Annual Meeting of the Asia Pacific Region of the Decision Sciences Institute 2009 Conference Proceeding
Delivery of Emergency Services: A Supply Chain Perspective 14th Annual Meeting of the Asia Pacific Region of the Decision Sciences Institute 2009 Conference Proceeding
Preparing the Contemporary Fire Officer: A National Professional Development Model 15th Annual Conference on Industry, Engineering and Management Systems 2009 Presentation
The Fire and Emergency Services Higher Education (FESHE) initiative: Implications for business schools Northeastern Association of Business, Economics and Technology 32nd Annual Meeting 2009 Presentation
Rethinking Organizational Vulnerability to the Threat of Terrorism The Journal of Global Business Issues 2008 Journal
Organizational Stakeholder Expectations The Business Renaissance Quarterly 2008 Journal
Survival Skills for the New Manager The Business Renaissance Quarterly 2008 Journal
Assessing Human Resource Management-Specific Knowledge Via An E-Mail In-Basket Exercise 2008 American Institute of Higher Education 2008 Conference Proceeding
Corporate Expectations of the IT Department in an Age of Terrorism: Ensuring "Battle Readiness" Information Security Journal: A Global Perspective 2008 Journal
An Empirical Study of Managerial Responsibilities of the Contemporary Fire Chief Eastern Academy of Management 2007 Presentation
Managerial Lessons Learned From 9/11/01: Enhancing Emergency Scene Effectiveness, Efficiency and Safety Academy of Business and Information Technology 2007 Presentation
Understanding Managerial Roles and Their Correlates: The Fire Chief's Perspective The 13th Annual Conference on Industry, Engineering & Management Systems 2007 Presentation
Quality Management Volunteer Firemen's Insurance Services 2006 Other
Public and Private Support Organizations Chapter in "Fundamentals of Fire Protection" edited by A. E. Cote 2004 Book Chapter
Changing Business and Its Paradigms: Post 9/11/01 Annual Review of Communications 2002 Journal
Managerial Decision Making for Insurance - Text Insurance Institute of America 2002 Other
A 12-Year History of Hazardous Materials Incidents in Chester County, Pennsylvania Journal of Hazardous Materials 2002 Journal
Overcoming Student Learning Difficulties Training Mag.com 2002 Other
The Role of Technology in Gaining and Sustaining Competitive Advantage Annual Review of Communications 2001 Journal
Gender Effects on Customer Satisifaction with Employment and Training Services Career Development International 1999 Journal
Assessing Organizational Vulnerability to Acts of Terrorism SAM Advanced Management Journal 1998 Journal
Evolving Financial Management Strategies in Contemporary Fire Departments International Trade & Finance 1998 Conference Proceeding
Mission Critical I/S Activities as Perceived by I/S Professionals and Corporate Managers Annual Review of Communications 1998 Journal
Managerial Roles as Perceived by Fire Chiefs in Contemporary Municipal Fire Departments Academy of Business Administration 1997 Conference Proceeding
Stakeholder Expectations Regarding User Support Annual Review of Communications 1997 Journal
Organizational Behavior in an Age of Local Area Networking Annual Review of Communications 1996 Journal
The Impact of Computer Networking on Business Organizations Occasional Papers 1996 Journal
The Management Process Chapter in Managing Automated Activities 1995 Book Chapter
Working in Groups Chapter in Managing Automated Activities 1995 Book Chapter