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WhatisatechnicalpostmortemanalysisandwhatsitssignificanceinimplementingitinyourbestbusinesspracticesGooglesSiteReliabilityEngineerRaymondBlumexplainedjustthatduringhislectureatthecollege-sponsoredDeansDistinguishedSpeakersSeriesheldinOctober.BlumsinformativeyetentertainingpresentationForgedNotBrokendemonstratedhowGooglesblamelessengineeringcultureisessentialforeffectiveincidentremediationandpostmortemanalysis.Hechallengedthestanding-roomonlycrowdtoaskthemselvesaspartoftheanalysiswhathappenedwhydidithappenhowdidwerespondandrecoverandhowtopreventthisunexpectedissuefromhappeningagain.Heexplainedhiscompanyssuccessfulanduniquephilosophythatifyouhiresmartpeopleandsomethinggoeswrongdontassignblameorfirethatindividualwhomadethemistakeyoulllosetheirknowledge.Insteadfindvalueintheemployeewhorecognizestheerrorandremediatesitandhaveconfidencethattheemployeewontmakethesamemistaketwice.ComputerScienceProfessorJenniferTheresNoMistakeWorkingatGoogleKayremarkedhowimpressedshewasuponhearingBlumpresentattheComputerScienceforHighSchoolworkshopforK-12teachersthissummer.RowanhostedtheGoogle-sponsoredeventthatpromotescomputerscienceandcomputationalthinkinginhighschoolandmiddleschoolcurriculum.BlumspokebrieflyonpostmortemanalysisconceptandIwasimmediatelyimpressedwithhisabilitytoexplaintechnicalconceptstoageneralaudienceKaysaid.WhentheopportunitycametosuggesthighcaliberspeakersforthesuccessfuldeanslectureseriesKayimmediatelyknewBlumwouldbeaperfectfit.WhileIwasexpectingareasonableattendanceattheeventIwaswowedbythe200plusattendeessaidKay.WhileworkingfortheroboticsworkshopthissummerstudentThomasRennmetBlumandheardhisreasoningbehindhispresentationforthefirsttime.Insightintosuchpolicyandblamelesscultureisveryrefreshingandfundamentallydifferentfromatypicalworkplacesaidthecomputersciencemajor.MygraduationisnearlyhereandIonlyhopetoworkinasimilarenvironmentthatvalueslearningandrecognizesmistakesasunavoidableandavaluableexperience.Rennaddedthatthedeanslecturesarebrilliantandinspirationaltostudents.3InNovemberDr.SuzanneBennettJohnsonspresentedontheparadigmshiftswithinmedicineandhowtheseshiftsaffecttheneedformodelsofintegratedcare.AspartoftheDeansDistinguishedSpeakerSeriesJohnsonthecurrentpresidentoftheAmericanPsychologicalAssociationAPAdefinedthebiomedicalmodelofmedicineasfocusingondiseasebyassumingthatphysicalsymptomsarecausedbyabiologicaldefect.ThismodelhasresultedinimportantParadigmShiftinPatientTreatment7contributionstomedicineincludingsanitationantibioticsandriseofthepharmaceuticalindustrydeclineininfectiousdiseaseandincreasedlifeexpectancy.Despitethesesuccessesasignificantlimitationofthebiomedicalmodelistheseparationofphysicalandmentalhealth.Asaresultpriorityisgiventophysicaldiseaseandtreatmentandmentalorbehavioralproblemsaredevaluedorignored.Bytheendofthe20thcenturymedicinewasonthevergeofaparadigmshiftasafunctionofthechangingnatureofdiseaserisinghealthcarecostsincreasingrecognitionoftheroleofproviderandpatientbehaviorandthefailuretoadequatelyaddressmentalhealthproblemsinthiscountry.Thisparadigmshiftresultedintheadoptionofabiopsychosocialmodelthatisfocusedonthewellbeingofthepatientanditsrelationshiptomultiplefactorsnotjustbiologyandphysiology.Inthismodeltreatmentsmaybebehavioralbiologicalorenvironmentalandpreventioniskey.RaymondBlumdiscussesGooglesphilosophytoastanding-roomonlycrowd