Human Resources

Human Resources

Bunce Hall
201 Mullica Hill Road
Glassboro, NJ 08028
Phone / 856.256.4134
Fax / 856.256.4714
Email /

Office Hours:
8:00am - 4:30pm
Monday - Friday

Campus News

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Organizational Development and Training

Training at the University is facilitated by the training department within Human Resources. We are responsible for providing a wide variety of learning solutions for individuals, teams, and leaders across the University community, in a variety of accessible formats. 

We also facilitate New Employee Orientation for new University employees. For more information, please contact Allie O'Neill at oneillal@rowan.edu
Professional Development Workshops
Below is the link to the upcoming schedule. To enroll in any of these workshops, please email Allie O'Neill at oneillal@rowan.edu. A full listing of workshop descriptions can be found below.

Summer 2017 Training Calendar
New Employee Orientation

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Manager’s Guide to Supervising Employees
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Workshops:

Change Management
This workshop is designed to develop employees' understanding of change management.  It seeks to help employees not only to realize a positive result through an organizational change but also to enable them to offer constructive ideas and suggestions that can contribute to improving the change itself.

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Customer Service
This program will focus on service expectations of our clients and how employees can meet and exceed those expectations. By incorporating Rowan's mission and values participants learn how to anticipate their customers' needs and build customer service processes that save the university time and money.

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Customized Training
Please let us know if you're interested in a training course that you don't see available in the Workshop list on this page. We can customize any of our workshops to suit the needs of your department or group. Please complete and E-mail the Customized Training Request form to Jeremy Trowsdale (trowsdale@rowan.edu) or Allie O'Neill (oneillal@rowan.edu). We'll review and follow up to discuss unanswered questions and next steps towards a customized training program for your department. If you have questions regarding completion of the form, please contact Jeremy Trowsdale at x 64291 or Allie O'Neill at x 53366.

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Strategies for Managing Communication & Conflict
This workshop discusses the Tomas-Kilman Conflict Mode Instrument (TKI) to identify personal conflict styles and review how this conflict style influences conflict resolution. This workshop also includes a review of the impact of unresolved conflict in the workplace and strategies supervisors and employees can use to intervene with employee conflict.

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Motivating and Engaging Employees (for supervisors)
Do you need to increase productivity in your department?  Are you having a hard time motivating your employees?  In this workshop you will learn to do the following :

  • Ask effective questions and listen actively to improve understanding
  • Implement management strategies to promote employee engagement and retention
  • Determine the appropriate leadership style to motivate employees and teams, and more

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Lunch and Learn Series
Participate in a lunch time training without even leaving your office. This series offers monthly one-hour webinar sessions via WebEx on vital professional development topics.

  • Time Management: This session focuses on making the most of your time, avoiding shiny distractions, and prioritizing your tasks.
  • Effective Meeting Practices: Highlighting the importance of keeping meetings from entering the "boring zone", this webinar will discuss how to make meetings productive, interesting, and focused.
  • Effective Presentation Skills: Brushing up on your presentation skills is never a bad idea. Review ways to make your presentations exciting and keep your audience engaged.
  • Managing Team Conflict: This session focuses on managing the resolution of destructive conflict and recognizing the benefits of constructive, healthy conflict in a team setting.
  • Engaging Your People through Validation: Employee engagement is a key element of retaining good talent and leading a productive team. This webinar will discuss the importance of validation in regards to making employees feel engaged and appreciated in the workplace.
  • Setting Priorities: As a main component to time management, setting priorities is a soft skill all professionals should have a handle on. Review ways to determine top priorities and keep yourself on task.

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Focusing on Completing the ePAR
Effectively managing the performance of employees is one of the most important responsibilities supervisors have at Rowan. Plan to attend one of our Performance Management / PAR Training workshops that discuss effective performance management as well as the State PAR Form. This training reviews how to complete the PAR form, conduct meetings about the PAR, and get your employees involved in the performance discussion.

Workshops are held each Fall and Spring.
For our online training on learning to use the ePAR system, please click here.
For more information on PAR forms, go to http://www.rowan.edu/hr/par/index.html

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Managerial Performance Review Training
Successfully managing the performance of Managerial employees helps with understanding of strengths and areas for improvement, provides accountability, ensures strategic goals are understood, enables employee learning, development, and career progression, and provides a tool to document both outstanding and subpar performance. It is one of the most important responsibilities supervisors have at Rowan. This training course discusses common perspectives on performance management, the importance of the reviews, keys to success, general recommendations, a system overview, new hire guidance, and the process and timelines associated with the reviews. Further information is available on in the Managers Toolkit (see link above).

Recommended for: Managerial employees and employees who supervise Managerial employees
Time Frame: Late Spring (May-June)

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Professionalism Training
This course allows employees to take a deeper look at the actions, behaviors, and traits that define a true professional. Learn to assess your current level of professionalism and identify steps that can be taken to build skills in your areas for improvement. This class covers the topics of importance, perception, characteristics, judgement, and self-evaluation of professionalism.

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Supervisor Training
This workshop focuses on the "need-to-knows" of being a supervisor at any level. The training reviews how to set supervisor expectations in the areas of communication, time and attendance policies, performance reviews, and other issues that are involved in the supervision of classified employees. Overviews of staffing, on-boarding, and disciplinary guidelines are also shared, along with the tools and resources that are available to supervisors at Rowan. Additionally, the workshop focuses on strategies to encourage cooperation and ways to engage and motivate employees.
Part 1: Motivation and Engagement, Professionalism, and Communication
Part 2: Staffing, Onboarding/Orientation, Time & Attendance, Performance Management (including ePAR), disciplinary guidelines

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Team building for Supervisors and Managers
Keeping his/her team working together in harmony is one of the most difficult tasks a supervisor/manager has. This workshop focuses on providing tools that can be used to assess a team's strengths and weaknesses while also introducing ways to make team more cohesive. As a follow-up to this workshop, supervisors and managers may request an individualized custom session for their department to work on any specific issues a team may be having.

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External Training Options:

The Human Resource Development Institute (HRDI) provides its customers with quality, cost effective, individual and organizational development services that satisfy customers' business goals. HRDI offers services for enhancing and increasing knowledge, skills and abilities through competency based services.

HRDI offers training classes created and taught by some of the best instructors in the region. The International Association of Continuing Education and Training (IACET) has certified HRDI as an authorized provider of Continuing Education Units (CEUs). Only organizations that meet IACET's rigorous curriculum review requirements are approved for this designation.

HRDI offers a wide variety of training and development classes for State, county, and municipal employees; for support staff through to executive leaders.
https://treasuryapps.state.nj.us/HRDI/

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