Human Resources

Human Resources

Linden Hall
201 Mullica Hill Road
Glassboro, NJ 08028
Phone / 856.256.4134
Fax / 856.256.4714
Email /

Office Hours:
8:00am - 4:30pm
Monday - Friday

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Organizational Development and Training

Training at the University is facilitated by the training department within Human Resources. We are responsible for providing a wide variety of learning solutions for individuals, teams, and leaders across the University community, in a variety of accessible formats. 

We also facilitate New Employee Orientation for new University employees. For more information or to register for courses, please contact Melanie Cloyd at
Professional Development Workshops - To enroll in any of these workshops, please click on the following link:
New Employee Orientation

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Manager’s Guide to Supervising Employees
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Department Effectiveness &  Individual Development

Retreat Development and Facilitation
The HR training department facilitates retreat programs for departments on campus. Each session is customized to meet the needs of your department and can cover a wide range of topics and exercises to facilitate group development, goal planning, workplace communication, and many other topics. For more information contact Melanie Cloyd at x4291.

Talent Management and Development
Talent management is a systemic approach to assessment, planning, and learning. It is an ongoing process and a shared responsibility of the employee, supervisor, and team. We can develop strategies, planning tools, resources, and programs to stimulate communication about work and development planning and to help employees to become more accountable for their work and to develop in their current roles and prepare for future opportunities.

For Supervisors:

  • Inventory of Skills and Knowledge
  • Preparing for a Development Discussion
  • Conducting the Development Discussion

For Employees:

  • Preparing for a Development Discussion
  • Individual Development Plan

For Teams:
We will partner with team leaders to accurately assess the current state of the department.  Once the initial session has been completed recommendations will be made to achieve department and university goals.  

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Change Management
This workshop is designed to develop employees’ understanding of change management.  It seeks to help employees not only to realize a positive result through an organizational change but also to enable them to offer constructive ideas and suggestions that can contribute to improving the change itself.

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Customer Service
This program will focus on service expectations of our clients and how employees can meet and exceed those expectations. By incorporating Rowan’s mission and values participants learn how to anticipate their customers’ needs and build customer service processes that save the university time and money.

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Customized Training
We can customize any of our offerings to suit the needs of your department or group. We'll complete a needs assessment and then work with you to develop a customized training program for your department. Please let us know if you're interested in a training that you don't see in our catalog. Please contact Melanie Cloyd at x4291 or for more information on customized trainings.

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Diversity Awareness
This workshop will focus on the development of personal awareness and understanding of diversity issues such as growing trends in the field as well dimensions of diversity.  This course was developed in collaboration with the Office of Equity and Diversity. 

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Effective Strategies for Supervisors of Classified Employees
This workshop explains time and attendance policies, comp time and overtime policies, performance reviews, and other issues that are involved in the supervision of classified employees. It also explains the tools and resources that are available to supervisors at Rowan. Additionally, we will focus on strategies to encourage cooperation and ways to engage and motivate employees.

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The Human Resource Development Institute (HRDI) provides its customers with quality, cost effective, individual and organizational development services that satisfy customers' business goals. HRDI offers services for enhancing and increasing knowledge, skills and abilities through competency based services.

HRDI offers training classes created and taught by some of the best instructors in the region. The International Association of Continuing Education and Training (IACET) has certified HRDI as an authorized provider of Continuing Education Units (CEUs). Only organizations that meet IACET's rigorous curriculum review requirements are approved for this designation.

HRDI offers a wide variety of training and development classes for State, county and municipal employees; for support staff through to executive leaders.

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Managing Conflict (based on TKI model)
This workshop discusses the Tomas-Kilman Conflict Mode Instrument (TKI) to identify personal conflict styles and review how this conflict style influences conflict resolution. This workshop also includes a review of the impact of unresolved conflict in the workplace and strategies supervisors and employees can use to intervene with employee conflict.

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New!  Motivating and Engaging Employees (for supervisors)
Do you need to increase productivity in your department?  Are you having a hard time motivating your employees?  In this workshop you will learn to do the following :

  • ask effective questions and listen actively to improve understanding
  • Implement management strategies to promote employee engagement and retention
  • Determine the appropriate leadership style to motivate employees and teams, and more

Performance Management Training
Effectively managing the performance of employees is one of the most important responsibilities supervisors have at Rowan.  Plan to attend any one of our workshops that discuss effective performance management as well as  an introduction to the revised PAR form, new to Academic Year 2012-2013.

Workshops are held each Fall and Spring.  To find a session, select
For more information on PAR forms, go to

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Preventing a Hostile Work Environment
This class is a must for all supervisors in creating a safe and productive work environment for their employees. Learn to identify the cues of a hostile work environment, and what we can all do to prevent it. This course was developed in collaboration with the Office of Equity and Diversity and is approximately two hours in length. To enroll in any of these workshops, email or call x4291.

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Search Committee Certification Training (Online)
Presented jointly by the Office of Human Resources and the Office of Equity and Diversity, this forty minute online training program covers the steps in Rowan’s selection process, including best practices for conducting the selection process legally and efficiently. Eligible employees will find this program within Banner Self Serve, Employee/Professional Development.

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Sexual Harassment Prevention
This course helps employees and their supervisors understand their roles and responsibilities for creating and maintaining a work environment free from sexual harassment and discrimination. Topics include potential employer liability, reporting sexual harassment and addressing complaints.

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