In the event that you require assistance elsewhere on campus, the following support contact information has been provided below. Please take time to carefully review each contact and the responsibilities or assistance provided by that contact to ensure that you are contacting the proper authority for your support request. In all cases, you may seek the counsel of the Engineering IT Staff as to the best path for campus wide tech support.

Please Note: The Support Contacts Listed Below are for Support Beyond that of the Engineering IT Office

The Campus
Support Desk

The campus support desk is available to assist students and faculty campus wide with computing issues including Telephone systems, Copy Machines, network outages, etc.

Visit the Support Desk Website for more details

Information Resources
Online Toolbox

The IR Toolbox is an online resource containing support for questions and issues pertaining to faculty and students across campus.
Visit the Information Resources Toolbox Website for more details.

NSS Computer
Repair Workshop

The Workshop is where faculty and students can bring equipment to be set up or repaired on a first-come, first-serve basis.
Visit the NSS Workshop Website for detailed information including location, hours, staff, and more

Network and System
Services

Network and System Services (NSS) Department is responsible for all computer networking on-campus including file and printer servers, web servers, the internet connection, email systems, and all computer/printer repair, installation and support. You can reach the members of the NSS Deparment directly by emailing nss@rowan.edu.
Visit The Network and System Services Website for more details.

Campus IT Department

Information Resources
Department

Instructional Technology's (IT) main initiative is to help faculty integrate technology into the classroom through the use of the Web, TEC (Technology Enhanced) Classrooms, WebCT and multi-media presentations. You can reach the members of the IT Department directly by emailing it@rowan.edu.
Visit the IT Department Website for more details

Web Department

The University Web Services area oversees, maintains and manages the Rowan University Website. This includes the design and implementation of all Official University Websites and pages. You can reach the members of the Web Department Directly by emailing websupport@rowan.edu.
Visit the University Web Services Website for more details and services.