The
Rolm Phone System
Rowan
University is on a digital phone system (as opposed to an
analog system like the phone line in your home). With this
digital system comes a variety of features that may be available
to you.
Making
Calls
On-campus Dial the last four digits of the
phone number (the extension number for both faculty/staff
and students)
Off-campus Local Dial 9 and then the number.
Local
Calling Exchanges:
| Blackwood |
227, 228, 232, 245, 290, 302, 373, 374, 401, 443, 481, 569, 637, 644, 677, 718, 827, 842 |
| Franklinville |
350, 390, 422, 512, 694, 822, 984 |
| Glassboro |
226, 243, 244, 249, 307, 347, 395, 403, 416, 431, 442, 509, 595, 612, 652, 863, 881, 997 |
| Mullica Hill |
223, 264, 301, 343, 357, 360, 417, 478, 535, 625, and 609)254 |
| Pitman |
218, 256, 269, 270, 286, 436, 553, 556, 582, 589, 716, 893, 956 |
| Wenonah |
242, 292, 353, 415, 464, 468, 494, 539, 681, 736, 947 |
| Williamstown |
237, 262, 274, 340, 341, 398, 404, 513, 562, 610, 629, 649, 728, 740, 818, 837, 875, 885, 889 |
| Woodstown |
277, 329, 624, 723, 769, 823, 954 |
Long distance with a calling card Dial 9, then follow
the instructions with your card.
800 Numbers Dial 9, 1-800-XXX-XXXX.
PLEASE NOTE: 900 and 976 toll calls are
not permitted to be dialed from the campus phone system!!
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Accessing
Your PhoneMail Mailbox
- Call
the PhoneMail System by dialing 5999 on-campus,
856-256-5999 off-campus.
Please
see the CallXpress
Voicemail Quick Reference Card for
all Voicemail options
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Listening
To Your Messages - From the main menu, press 1 to
listen to your messages. The
PhoneMail system will then tell you if you have any new messages,
and if so, how many. Press 1 again to listen to your
first message.
Please
see the CallXpress
Voicemail Quick Reference Card for
all Voicemail options
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Ringer Volume
The ringer volume slider is on the bottom of the phone.
To turn the ringer off, put the phone on Do Not Disturb.
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Call-Waiting
The phone system is capable of having two callers on
the same line. If you are on the phone, and another call comes
in, you will hear a beep and the Connect light will illuminate.
To switch to that incoming call (and put the original call
on hold), simply press the Connect button. To get back
to the original call, press the Connect button again.
You can switch back and forth as many times as you want.
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Station
Speed Calling Allows you to set up single-digit
codes for numbers you frequently call, letting you dial a
single digit for a phone number. To set or change a
station speed code:
Get
dial tone.
Press
Speed Dial button twice.
Dial
the number on the keypad you want to program.
Dial
the extension number or 9 and then the off-campus
number.
Hang
up.
Make
sure you write down what key corresponds to which phone
number.
To make a station speed call:
Get
a dial tone
Press
the Speed Dial key.
Enter
the Speed Dial number.
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Call
Forwarding Lets you temporarily redirect your incoming
calls to another extension.
To
forward calls:
Get
a dial tone
Dial
# 9
Dial
the extension you want to receive your calls (like
your suitemate).
Hang
up. Your line light will blink quickly. This indicates
your line is forwarded.
To
cancel the forwarding, get dial tone and press # #
9.
Please
remember to remove the forwarding when you return to your
extension.
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Do
Not Disturb This feature will prevent your phone
from getting calls, redirecting them directly to your PhoneMail.
A good feature for those mornings you just want to sleep in.
To
prevent your phone from ringing, just press the Do Not
Disturb button. Remember to press it again to
take Do Not Disturb off or you will not receive any calls.
Options
after each message
Press 4 to save.
Press 6 to delete.
Press 7 then 3 to replay.
Options after you save or delete
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Handset Volume The volume of the caller can be controlled
by using the two buttons with arrows going up and down.
To
Change Your Prompt Level (From the main menu)
1. Press 9.
2. Press 2 to change prompt levels.
3. Select one of the following:
Press
Option
Description
2
Abbreviate Prompts This
will shorten the system prompts.
1
Standard Prompts This
will return to the standard prompts.
#
Keep Current
This will keep your current prompt level.
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Changing Your Prompt Level
Prompt Level - Once you get used to the PhoneMail system and
know what buttons to press when, you mostly likely will wish
that the PhoneMail lady (whoever she is) would just keep quiet.
Especially when no matter what button you press, she scolds,
"I do not understand this command." You can press
buttons in advance before she gets done with her sentence
most of the time. You can also change your Prompt Level
from standard to abbreviated prompts. (This is strongly
recommended).
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One-way speakerphone The RolmPhone has a one-way
speakerphone, which means you can press the line button (the
one labeled with your extension) and do anything you would
do if you had picked up the receiver, such as dial a call,
check your PhoneMail, etc. However, it is not a real
speakerphone—you have to pick up the receiver in order
for the person you are calling to hear you.
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Transfer Lets you transfer a call to another
extension. To transfer a call:
Tell
the caller you are transferring them (obviously).
Press
the transfer key.
Dial
the extension number.
Wait
for the extension to ring and hang up. If you enter
the wrong number or the number is busy, you can get the
caller back by pressing the Connect key.
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Adjustable Ring Tone The phone system has 7 different
pitches for the ring. This feature is especially useful by
making it easier to recognize one phone from another.
To adjust the ring tone:
Get
dial tone
Press
* 5 7 2. The phone will start ringing at the pitch
it is currently set to.
Select
one of the rings by pressing 1-7.
Hang
up.
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Flash This is a lot like a hold button. When
you are on a call, you can press Flash, which will put the
current caller on hold. Then you will get a second dial
tone, allowing you to do whatever you are able to do with
a regular dial tone. To reconnect with the first caller,
press the Connect Call-Waiting button.
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