Clinical Systems

Off Hours Support Procedures

Support Guidelines

  • Teamwork
  • Utilize training manuals and “cheat sheets”
  • Utilize departmental Super User
  • Discuss with Supervisor/Authorized IRT contact
  • For application/system emergencies contact IRT Service Center during both business hours and for off-hours pager support*

End User

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End Use

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Office Resources

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Super User

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Supervisor

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Authorized Departmental Contact

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Contact Support.

Access to email?

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Email: somcbhelp@rowan.edu for Centricity Business and somemrhelp@rowan.edu for Centricity EMR

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No

 

 

Service Center
856-256-4400

Hours 8:30-5:00




   

 

 

One Medical Center Drive
Stratford, New Jersey 08084-1501
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