Clinical Systems

Clinical Systems provides system support of the practice management and electronic medical record in support of the Faculty Practice Plan. Clinical Solutions services include consultation, design, implementation, maintenance, support and new initiatives. Requests for consultation or assistance contact the IRT Help Desk at (856) 566-6437.

For system issues please use the following:

  • For issues with Centricity Business (IDX) email SOMCBhelp@rowan.edu and a service request will automatically be generated to the correct support group.
  • For issues with Centricity EMR email SOMEMRhelp@rowan.edu and a service request will automatically be generated to the correct support group.
  • For registration or questions for Clinical Applications Training, email SOMITTraining@rowan.edu and a service request will automatically be generated to the correct support group.

Note

  • Any attachments on the emails will be included in the service request for analyst work on the issue.
  • If you do not have access to email, you can call 856-566-6437 during business hours for assistance.
  • For more information on Off-Hour Support Guidelines please follow the link.

The SOM Clinical Solutions User's Group meets monthly on the third Friday in the Academic Center Room 273. The latest User’s Group meeting agendas are available here along with the Newsletters.

One Medical Center Drive
Stratford, New Jersey 08084-1501
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