Welcome to the Information Resources Online Technology Toolbox!

Welcome!

RU New?

Information Resources has developed a special web page just for you! Learn more about the technology services available to you on-campus by visiting the following links:

Faculty & Staff

Students


Announcements:

10-1-12
Personal Cell Phone Reimbursement Policy

Personal Cell Phone Reimbursement Procedure

 

9/1/12
Get Help Setting Up Your TV

5/12/12
New Apple Computer Quote Procedure

4/19/12
iPad with Verizon 4G activation policy

3/21/12
Rowan University New Software Acquisition Policy Announcement

Software Acquisition Policy

As the University continues to spend a larger and larger percent of its information technology budget on the acquisition, support, and annual maintenance of software, it has been determined that a more centralized model for such acquisitions is necessary since it has become very apparent that involving Information Resources too late in the software acquisition project cycle results in excess expenditures and wasted support man hours.

Effective February 17,2012, all software acquisitions, by both academic and administrative units will require the approval of the Office of Information Resources if they involve software that will be, or will likely be, used by more than a single individual. This also applies if the software needs to interface with existing University software systems. Requests for acquisition of any academic or administrative software licenses will be submitted to the Office of Information Resources via the University’s On-line Software Acquisition Form which can be accessed through the Banner Self-Service system.

To make a software request, select the Finance option from the Banner Self Service Main Menu. Select Software Acquisition Requests from the Finance menu. After reading the Software Acquisition Policy, please select either ADMIN or ACADEMIC for your particular area and submit using the I Agree button.

You will be asked to log into the system with your Banner Self-Service User ID and PIN order to access the appropriate form. Complete the form as requested and submit for approval. Once the form is initiated and has been approved by both the department head and the division or college head, the Office of Information Resources will complete the approval process within 10 business days. Only when the proposed plans have been approved by the Office of Information Resources will approval be granted for the acquisition of the software.

3/12/12

Authoritative Source of Official University Data







IR News & Alerts
New Support Desk Self-Service Portal and Knowledgebase

IR Training Calendar
Learn More Today!


The Support Desk

Phone
/ 856.256.4400
Fax / 856.256.4444
support@rowan.edu

HOURS:
8:30 am - 4:30 pm,
Monday -Friday

The Support Desk is located in Memorial Hall on the South-Side of the Glassboro Campus.

 





Still Have Questions?

Search our Knowledgebase or Contact the Support Desk at 856.256.4400 /support@rowan.edu


Rowan University
Rowan University • 201 Mullica Hill Road • Glassboro, New Jersey 08028 • Phone / 856.256.4400
Contact support@rowan.edu with questions, problems or comments.
© 2011 Rowan University. All Rights Reserved. Rowan University Home