About IRT
Information Resources and Technology

 

Information Resources and Technology (IRT) is responsible for ALL technology services available on both the Glassboro and Camden campuses of Rowan University. This consists of networking, email systems, telephones, web servers, computer labs, technology enhanced classrooms (TEC), Web for Students, Blackboard-CE (formerly WebCT) and the list goes on.


Please use the links to your left to answer questions you may regarding technology services. For more information about each respective department, use the links below:

 

Departments with Contact Information, Locations, Hours & Staff Listings Below:

 








IR News & Alerts
New Support Desk Self-Service Portal and Knowledgebase

IR Training Calendar
Learn More Today!


The Support Desk

Phone
/ 856.256.4400
Fax / 856.256.4444
support@rowan.edu

HOURS:
8 am - 5 pm,
Monday -Friday

The Support Desk is located in Memorial Hall on the South-Side of the Glassboro Campus.


Information Resources and Technology
Departments with Contact Information, Location & Hours

For ALL technical support questions, please contact the Support Desk at 856.256.4400 and/or support@rowan.edu. Visit the complete Support Desk staff listing with contact information below.

The Support Desk is open 8 am-5 pm during the summer, and 8:30 am-5:30 pm throughout the school year. Please check the web site, as hours are subject to change due to weather and/or other circumstances.



Information Resources and Technology (IRT)
The Associate Provost of Information Resources oversees the day-to-day operations of, and provides overall leadership for, the entire technology division at Rowan University.

  • Contact Information

    To contact the main APIR office, please email ir@rowan.edu or call 856.256.4401.


  • Location & Hours

    TheOffice of the Associate Provost is located in Memorial Hall on the South-Side of the Glassboro Campus.
    The hours of operation are Monday through Friday 8-5pm during the academic year and Monday through Thursday from 7:30-5:30 during the summer months. The University is closed on Fridays during June, July and August.


  • Office Staff

    Mira Lalovic - Hand, Vice President and CIO
    E-mail lalovic-hand@rowan.edu
    • Phone 856.256.5120


    Anthony J. Mordosky, Associate Vice President and CTO
    E-mail mordosky@rowan.edu • Phone 856.256.4401


    Clare Lafferty, Budget and Operations Specialist
    E-mail lafferty@rowan.edu • Phone 856.256.4402


    Kathy Grady, Secretary
    E-mail gradyk@rowan.edu Phone 856.256.4403




Enterprise Information Services (EIS)
Enterprise Information Services (EIS) is responsible for developing, maintaining and enhancing administrative and student information systems, and for providing the campus with printing/copying services.

  • Contact Information
    To contact the main EIS office, please email eis@rowan.edu or call 856.256.4175.

  • Location & Hours
    EIS is located in Memorial Hall on the South-Side of the Glassboro Campus.
    The hours of operation are Monday through Friday 8-5pm during the academic year and Monday through Thursday from 7:30-5:30 during the summer months. The University is closed on Fridays during June, July and August.


  • Staff Listing

    James A. Henderson, Jr., Director of Enterprise Information Services (EIS) - (856) 256-4175
    Irene Mathieson, Administrative Assistant - (856) 256-4629

    University Support Systems Services

    Anne Pinder, Assistant Director of EIS - (856) 256-4181
    Verna Bullock-Lewis, Information Services Analyst - (856) 256-4500 x 3076
    Stewart M. Clamen, Information Services Analyst - (856) 256-4145
    David Coltri, Information Services Analyst - (856) 256-4177
    Karen DeLabar, Information Services Analyst - (856) 256-4500 x 3414
    David Lewis, Information Services Analyst - (856) 256-4183
    Himadri Patel, Information Services Analyst - (856) 256-4186
    Susan Winski, Information Services Analyst -(856) 256-4287
    Aiting Wang-Wolf, Web Analyst - (856) 256-5488
    Rolf Mikkelson, Information Services Analyst - (856) 256-4179

    Campus Database Administrator Services

    Redmond English, Lead Campus Database Administrator - (856) 256-4441
    Elizabeth Mitchell-Brown, Campus Database Administrator - (856) 256-4273
    Karen Walko, Campus Database Administrator - (856) 256-4184

    Technical Operations Services


    Magdalena Natal Fennal, Coordinator of Technical Operations Services -(856) 256-4500 x3481
    Terry Mora, Lead Technical Support Specialist - (856) 256-4500 x 3484


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Academic Technology (AT)
Academic Technology's main initiative is to help faculty integrate technology into the classroom through the use of the Web, TEC (Technology Enhanced) Classrooms, WebCT and multi-media presentations.

  • Contact Information
    To contact the main IT office, please email it@rowan.edu or call 856.256.4588.

  • Location & Hours
    IT is located in Memorial Hall on the South-Side of the Glassboro Campus.
    The hours of operation are Monday through Friday 8-5pm during the academic year and Monday through Thursday from 7:30-5:30 during the summer months. The University is closed on Fridays during June, July and August.


  • Staff Listing


    Neil Toporski, Director - 856.256.4594

    Ted Colanduno, Audio/Visual and TEC classrooms   - 856.256.4482

    Mike Dorris, Internal application specialist - 856.256.4488

    Robert Elsey, College of Business support   - 856.256.5436

    Shalanda Gray, Camden Campus support - 856.756.5405 (Please note: Camden Campus)

    Azi Hamou-Lhadj, College of Engineering support - 856.256.4585

    Karlton Hughes, Multimedia - 856.256.4589

    Eileen Stutzbach, Faculty Training - 856.256.4584

    James Etheridge, College of Engineering support - 856.256.5383

    Elaine Watson, Secretary - 856.256.4588

    Joe Radino,Lab Coordinator- 856-256-4487

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Network and System Services (NSS)
Network and System Services (NSS) is responsible for all computer networking on-campus including file and print servers, web servers, the internet connection, email systems and all computer/printer repair, installation and support.

  • Contact Information
    To contact the main NSS office, please email nss@rowan.edu or call 856.256.4480.

  • Location & Hours
    NSS is located in Memorial Hall on the South-Side of the Glassboro Campus.
    The hours of operation are Monday through Friday 8-5pm during the academic year and Monday through Thursday from 7:30-5:30 during the summer months. The University is closed on Fridays during June, July and August.


  • Staff Listing

    Bruce Klein, Director   856-256-4480
    Mark Sedlock, Associate Director 856-256-4445

    Systems Group

    Carol Bonney, Telecom Specialist - 856-256-4471
    Lewis Branin, Technical Support Specialist - 856-256-4496
     
    Ken Denton, System Administrator  - 856-256-4380
    Jason Faulcon, Network Specialist - 856-256-4407
    Christine Gangloff, System Administrator  - 856-256-4169
    Harold Garron, System Administrator - 856-256-4449
    Dan Giovanisci,System Administrator - 856-256-4419
    Ted Karapalides, Network Administrator - 856-256-4426
    Joe Lisowski, ALPHA Cluster Manager  - 856-256-4185
    John Lyden, Technical Support Specialist  - 856-256-4479
    Kelly Russell, Network Administrator  - 856-256-4445
    Kathryn Tenerelli, Network Administrator - 856-256-4447              

        

    Repair and Installation

    Marc Fleischner, Coordinator  - 856-256-4471
    David Evans Technical Support Specialist - 856-256-4493
    Bob Mathieson, Technical Support Specialist - 856-256-4414
    Chad Lafferty, Technical Support Specialist - 856-256-4495

     

    Support Desk

    Ife Azikiwe, Coordinator  - 856-256-4178
    Dannia Amico, Support Specialist - 856-256-4400
    Janine King, Support Specialist - 856-256-4400
    Rich Farally, Support Specialist - 856-256-4446
    Paul Wallash, Support Specialist - 856-256-4406


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Information Resources Training Services

IRT Training Services offers a variety of training opportunities pertaining to SCT Banner, Microsoft Office (Access, Excel, Outlook, Word), Faculty Self Service, Student Work Study, and more. We strive to meet the diverse learning styles of the campus community ranging from traditional classroom setting, open help sessions pertaining to a specific topic, and extensive online resources.

Throughout the 2005-2006 year, IR Training Services offered 117 live training sessions totaling 830 attendees. Over 270 training hours addressing 30 topics were available, averaging 22 hours of live training per month. In addition, IR Training Services maintained 170 training resources available at http://www.rowan.edu/irtraining including written materials, 5-minute videos, computer based training, recommended books, and website links. Throughout the 2005-2006 year, over 5000 website visits were recorded.

Please contact Debra Denton to discuss how Information Resources Training Services can help fulfill your technology training needs.

  • Contact Information
    To contact Information Resources Training Services, please email irtraining@rowan.edu.

  • Location & Hours
    Training Services is located in Memorial Hall on the South-Side of the Glassboro Campus and are available on various days throughout the work week. Please check the staff listing below for more detailed information.

  • Staff Listing

    Debra A. Denton
    Lead Technical Trainer
    Phone: 856.256.4500 x3444
    E-mail: dentond@rowan.edu
    Available: Tuesday through Thursday


    Denise M. Ruggieri
    Training Assistant
    Phone:
    E-mail: ruggieri@rowan.edu
    Available: Hours vary


    Mary Beth Hegel

    Technical Trainer
    Phone: 856.256.4436
    E-mail: hegel@rowan.edu



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page updated 1-23-14 by Clare Lafferty

 




Still Have Questions?

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