Information
Resources
Departments
with Contact Information, Location & Hours
For
ALL technical support questions, please contact the Support
Desk at 856.256.4400 and/or support@rowan.edu.
Visit the complete Support Desk
staff listing with contact information below.
The Support Desk is open 8 am-5 pm during the summer,
and 8:30 am-5:30 pm throughout the school year. Please
check the web site, as hours are subject to change due
to weather and/or other circumstances. |
Associate
Provost for Information Resources (APIR)
The Associate Provost of Information Resources oversees
the day-to-day operations of, and provides overall leadership
for, the entire technology division at Rowan University.
-
Contact Information
To contact the main APIR office, please email ir@rowan.edu
or call 856.256.4401.
- Location & Hours
TheOffice of the Associate Provost is located in Memorial
Hall on the South-Side of the Glassboro Campus.
The hours of operation are Monday through Friday 8-5pm during
the academic year and Monday through Thursday from 7:30-5:30
during the summer months. The University is closed on Fridays
during June, July and August.
- Office Staff
Anthony J. Mordosky, Associate Provost
E-mail mordosky@rowan.edu • Phone 856.256.4401
Anthony joined Information Resources as the Associate
Provost on September 1, 2000. He comes from Bradley
University in Illinois where he served in a similar
capacity.
Clare
Lafferty, Administrative Assistant
E-mail lafferty@rowan.edu • Phone 856.256.4402
Clare is the administrative assistant to the Associate
Provost. She has the primary responsibility for managing
divisional budgets, purchasing, inventory, and software
licensing.
Clare graduated from Glassboro State College in 1982
and has been employed at Rowan since 1988.
Kevin Miller, Enterprise Desktop Services Administrator
E-mail miller@rowan.edu • Phone 856.256.4587
Kevin is responsible for managing enterprise desktop management services campus wide for all faculty, staff and student users on both Windows and Macintosh platforms. This includes: imaging and disk cloning, application and OS testing and deployment, application and OS patch management and application license metering and compliancy. Kevin graduated from Pepperdine University in Malibu California with a Masters in Educational Technology in 2005 and he received his bachelors degree in Business Administration with a concentration in Marketing from Rowan University in 1998.
Enterprise
Information Services (EIS)
Enterprise Information Services (EIS) is responsible for developing,
maintaining and enhancing administrative and student information
systems, and for providing the campus with printing/copying
services.
- Contact
Information
To contact the main EIS office, please email eis@rowan.edu
or call 856.256.4175.
- Location & Hours
EIS
is located in Memorial
Hall on the South-Side of the Glassboro Campus.
The hours of operation are Monday through Friday 8-5pm during
the academic year and Monday through Thursday from 7:30-5:30
during the summer months. The University is closed on Fridays
during June, July and August.
- Staff
Listing
James A. Henderson, Jr., Director of Enterprise Information Services (EIS) - (856) 256-4175
Irene Mathieson, Administrative Assistant - (856) 256-4629
University
Support Systems Services
Anne Pinder, Assistant Director of EIS - (856) 256-4181
Verna Bullock-Lewis, Information Services Analyst - (856) 256-4500 x 3076
Stewart M. Clamen, Information Services Analyst - (856) 256-4145
Karen DeLabar, Information Services Analyst - (856) 256-4500 x 3414
David Lewis, Information Services Analyst - (856) 256-4183
Richard Meyers Information Services Analyst - (856) 256-4179
Himadri Patel, Information Services Analyst - (856) 256-4186
Susan Winski, Information Services Analyst -(856) 256-4287
Aiting Wang-Wolf, Web Analyst - (856) 256-5488
Workflow Systems Services
LuAnn Lovegrove, Information Services Analyst - (856) 256-4500 x3483
Campus Database Administrator Services
Redmond English, Lead Campus Database Administrator - (856) 256-4441
Elizabeth Mitchell-Brown, Campus Database Administrator - (856) 256-4273
Karen Walko, Campus Database Administrator - (856) 256-4184
Technical
Operations Services
Magdalena Natal Fennal, Coordinator of Technical Operations Services -(856) 256-4500 x3481
Terry Mora, Lead Technical Support Specialist - (856) 256-4500 x 3484
Gwen Roland, Technical Support Specialist - (856) 256-4174
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Instructional Technology Services (ITS)
Instructional Technology Services' (ITS) main initiative is to help
faculty integrate technology into the classroom through the
use of the Web, TEC (Technology Enhanced) Classrooms, WebCT
and multi-media presentations.
- Contact
Information
To contact the main IT office, please email it@rowan.edu
or call 856.256.4588.
- Location & Hours
IT
is located in Memorial
Hall on the South-Side of the Glassboro Campus.
The hours of operation are Monday through Friday 8-5pm during
the academic year and Monday through Thursday from 7:30-5:30
during the summer months. The University is closed on Fridays
during June, July and August.
- Staff
Listing
Neil
Toporski, Director - 856.256.4594
Ted Colanduno, Audio/Visual and TEC classrooms - 856.256.4482
Mike Dorris,
Lab Coordinator - 856.256.4488
Robert Elsey, College of Business support
- 856.256.5436
Shalanda Gray,
Camden Campus support - 856.756.5405 (Please note: Camden
Campus)
Azi Hamou-Lhadj, College of Engineering support - 856.256.4585
Karlton Hughes,
Multimedia - 856.256.4589
Eileen Stutzbach,
Faculty Training - 856.256.4584
James Etheridge, College of Engineering support - 856.256.5383
Elaine Watson,
Secretary - 856.256.4588
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Network
and System Services (NSS)
Network and System Services (NSS) is responsible for all computer
networking on-campus including file and print servers, web
servers, the internet connection, email systems and all computer/printer
repair, installation and support.
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Information Resources
Training Services
The newest member of the Information Resources family, Information
Resources Training Services was formed in summer 2004 to meet
the technology training needs of Rowan University. IR Training
Services is comprised of 3 individuals (2 FTE), Debra
Denton, Susan Hersh, and Denise
Ruggieri, with a combined training/educational experience
of over 20 years.
IR
Training Services offers a variety of training opportunities
pertaining to SCT Banner, Microsoft Office (Access, Excel,
Outlook, Word), Faculty Self Service, Student Work Study,
and more. We strive to meet the diverse learning styles of
the campus community ranging from traditional classroom setting,
open help sessions pertaining to a specific topic, and extensive
online resources.
Throughout
the 2005-2006 year, IR Training Services offered 117 live
training sessions totaling 830 attendees. Over 270 training
hours addressing 30 topics were available, averaging 22 hours
of live training per month. In addition, IR Training Services
maintained 170 training resources available at http://www.rowan.edu/irtraining
including written materials, 5-minute videos, computer based
training, recommended books, and website links. Throughout
the 2005-2006 year, over 5000 website visits were recorded.
Please
contact Susan Hersh at hersh@rowan.edu
or 856.256.4481 to discuss how Information Resources Training
Services can help fulfill your technology training needs.
- Contact
Information
To contact Information Resources Training Services,
please email irtraining@rowan.edu.
- Location & Hours
Training
Services is located in Memorial
Hall on the South-Side of the Glassboro Campus and are
available on various days throughout the work week. Please
check the staff listing below
for more detailed information.
- Staff
Listing
Debra
A. Denton
Technical Trainer
Phone: 856.256.4500 x3444
E-mail: dentond@rowan.edu
Available: Tuesday through Thursday
Susan O'Rourke
Lead Technical Trainer
Phone: 856.256.4481
E-mail: orourke@rowan.edu
Available: Monday through Friday
Denise M. Ruggieri
Training Assistant
Phone:
E-mail: ruggieri@rowan.edu
Available: Hours vary
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page updated 10-27-11 by Clare Lafferty |
