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Entourage

Entourage is an e-mail and personal information manager that makes it easy to communicate with others and organize your personal information. To learn more about Entourage's many useful features, use the following links for more information:




Configure an Exchange account in Entourage 2008

1. Open Entourage.

2. Go to Tools/Accounts.

3. Click "New".

New Account

4. Select "Exchange" from the Account type pop-up. Click OK.

Exchange Pop-up

 

5. Enter the following information

  • Account name: Rowan Exchange
  • Your Rowan username and email
  • Domain: rowanads
  • Exchange Server: Exchange2003.rowan.edu

Edit Account

6. Select the Advanced Tab and enter the following information:

Edit Account Advanced settings

 

7. Click "OK" and you're done.

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What Is Entourage?

Entourage is an e-mail and personal information manager that makes it easy to communicate with others and organize your personal information. Entourage offers many useful features:

E-mail
Send and receive e-mail messages with ease. A Preview pane lets you view the contents of a message without opening it in a separate window. When you create a message, the Address AutoComplete feature lets you choose from a list of contacts in your Address Book and people you’ve recently exchanged messages with, so you can quickly address the message to the right person. And you can use message flags to mark your messages with due dates for following up.

Address Book
Store extensive information about each of your personal and business contacts. The Summary view displays the contact information you most frequently use, and with the click of an action button, you can quickly create a new message to a contact, visit a contact’s Web page, locate an address on a map by using the Microsoft Expedia Web site, and more.

Calendar
Manage your schedule and set reminders for important events. The Calendar can display your schedule by month, week, or day, while the Today pane lists events and tasks scheduled for the current day — all without switching windows. You can quickly create new events and even invite others along. You can save your calendar as a Web page and then publish it to your Web site or send it to a friend as an attachment to a message.

Tasks
Create and keep track of an electronic to-do list — just as you would in a paper planner. You can assign priorities to tasks, set reminders, and mark them complete once you're done with them. You can also create recurring tasks, or tasks that repeat at a time interval you specify.

Notes
Use notes — the electronic equivalent of paper sticky notes — to conveniently jot down ideas, directions, recipes, and anything else you would write on note paper

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Opening Entourage

DO NOT remove the Entourage Application icon from the Microsoft Office 2008 folder. Make an alias of the icon to be placed on the Dock for each access. (To make an alias, drag the icon to the Dock. You should still see the icon in the Microsoft Office 2008 and see the alias icon on the Dock.)

DO NOT remove the Microsoft Users Data folder from your documents folder. You will delete all of your local Entourage files including the Address Book and Calendar.

1. Double click on Entourage icon on the Dock

2. The main Entourage window will open (see Main Window)

3. Entourage will begin to update your account.

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Entourage Main Window

The Entourage Window is divided into the following parts:

Toolbar - Provides buttons for frequently used functions of email, newsgroups and personal information management. The buttons change to reflect what is chosen in the Folder List.

Favorites Bar - Provides shortcuts to other parts of Entourage.

Entourage Main Window

Folder List - Shows both local and server accounts, email folders and Entourage components (Address book, Calendar, Notes and Tasks).

Message List - Displays basic information (called a header) for each message, address, note or task.

Preview Pane - Shows the content of the message that is selected in the message list. This is view only.

Status Bar - Displays messages concerning your connection status and the current activity.

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Send & Receive Email Messages

To Read a newly received message

• Double-click a message in the Message List and the message opens in a new window. You can reply, forward or print from this message.

• Click once on a message in the Message List and the message appears below in the Preview Pane. This is view only. (The Preview Pane must be active to view messages. To activate the Preview Pane, go to View, select Preview Pane and choose On Right or Below List.)

To Send a new message

In the folder list, click your Rowan Inbox Inbox Icon (If the Folder List is hidden, go to View, Folder List.)

Click the New button in the toolbar. New Icon

Click in the To: text box and type in the address, press Return. (To find a name: Check Names or Address Book)

In the Subject: text box type in a Subject. Click Tab.

Type the message. Click Send Now.

New Mail Message


 
To Send a Reply From a Message

From an opened message:

• Click on Reply to send a reply only to the person who sent you the message. Reply Icon

• Click on Reply All to send a reply to the send and everyone who received the message as well. Reply All Icon

Forwarding Mail

From an opened message, click on Forward . You can now send the received message to someone else. Forward Icon

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Attachments

To attach a file to an email message

• In an open message, click Attach Attachment Icon. Navigate to the file you want to attach, select it and then click Choose.

• To add more than one attachment, click on the Add Add Button. Navigate to the file you want to attach, select it and then click Choose.

NOTE: Be sure to have the 3 letter extension on the attachment file name. (Example: MyFile.doc)

.docx = MS Word 07 & 08 .pptx = MS PowerPoint 07 & 08 .gif = Graphic .html = Webpage
.xlsx = MS Excel 07 & 08 .jpg = Graphic .pdf = Acrobat Reader  

To remove an attached file to an email message

• In an open message, click to highlight the attachment, then click on Remove Remove Button

To open an Attachment

• Open the message that contains the attachment you want to view.

• In the Attachments pane, click on the attachment you want to open and then click Open Open Button

• If the Attachment pane is hidden, click the Attachments triangle Attachments to expand the Attachment window.

Note: Attachments can contain viruses, be sure your virus software is up-to-date.

To save an Attachment

Open the message that contains the attachment you want to view.

In the Attachments pane, click the attachment you want to open then click Save. Save Button

To save multiple attachments, go to Message menu, Save All Attachments.

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Reply & Forward Email Messages

Reply to an email message

1. In the Message list, click or open the message you want to reply to.

2. Do one of the following:

• To reply only to the author of the message, click Reply.

• To reply to the author and everyone who is listed in the To and Cc lines of the message, click Reply All.

3. Add any additional recipients to the To, Cc, and Bcc boxes.

4. In the text box, type your message.

5. Send the message.

Forward to an email message

1. In the Message list, click or open the message you want to forward.

2. Click Forward.

3. Address the message.

4. In the text box, type your message.

5. Send the message.

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Resend an Email Message

1. In the Folder List under Rowan, click on Sent Items. Sent Items

2. Double click on a sent message to open it.

3. Go to Message and select Resend . The message will open in a new window.

4. Make the corrections which can include address and message.

5. Click Send.

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Signatures

To Create a Signature

1. On the Tools menu, click Signatures, then click New.

2. In the Name box, type a name that describes the Signature.

3. In the space provided, type the text you want to include in the Signature.

4. Click the checkbox if you want to include this signature in the Random List.

5. Click the close window button, click Save.

To Specify a Default Signature

1. On the Tools menu, click Accounts.

2. Click the Rowan Exchange account then click Edit.

3. Click the Options tab.

4. Under Message Options, on the Default signature pop up menu, select the signature you want to set as the default.

To Use an Alternate Signature

1. Open a New message.

2. On the Toolbar, click on the pop up Signature menu. Signature Icon

3. Choose the alternate Signature. NOTE: This does not change the default signature.

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Delete an Email Message

1. Highlight the message

2. Then do one of the following:

a. Click the delete button on the keyboard

b. Click on the Trash Can on the toolbar. Delete Icon

c. Drag the message to the Deleted Items folder.

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Address Book

To Open the Address Book

1. Click on Address Book icon on the Toolbar. Address Book Icon
(This will open the Address Book in the Message window.)

Create a Contact

1. Open the Address Book and click on Contacts under Rowan Exchange, click New.

2. Enter the person's name and other contact information. To enter more detailed information for the contact, click More.

3. If you want to specify a Category, click the arrow next to Categories Categories Icon and choose a category.

4. Click close window button to close the Create Contact window and Save.

Edit a Contact

1. Open the Address Book, double click on the contact you want to edit.

2. Click on a tab to edit the personal information of the contact.

3. Close the window. Click Save.

Send a Message by Using the Address Book

1. In the Folder List, click Address Book.

2. Click the contact you want to send a message to.

3. Click on the Email icon Email Icon on the Toolbar a new email message window will appear.

View a contact's address on a map

1. Open the contact.

2. Click the tab that contains the address you want to view on a map: Home or Work.

3. Click the Address Action next to the address, and then click Show On Map.

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Categories

What is a Category?
You can organize your Entourage folders and items, such as messages and contacts, by assigning them to categories. For example, to distinguish between work and personal items, you can assign an item to one of the default categories, Work or Personal, or to a category you create, such as Department or Student.

Using categories in this way can help you:

• Distinguish items in lists, because items in the same category appear in the same color, you can tell at a glance which category an item belongs to.

• View items by category You can use categories to help you sort and filter items in lists. For example, you can filter a list so that only items in a certain category appear in the list.

• Display all items in a category You can view all of a category's items in a single list, regardless of item type.

If you assign an item to two or more categories, one is automatically designated the primary category. In lists, the item appears in the color of its primary category. And if you sort a list by category, the item is grouped with other items assigned to the same primary category. By default, messages you receive are automatically categorized by sender. When you assign a contact in the Address Book to a category, all messages you receive from that contact are automatically assigned to the same category as the contact.

Create a Category

1. On the Edit menu, point to Categories, and then click Edit Categories.

2. Click New, type a name for the category, and then press RETURN.

Add or Remove an Item or Contact to a Category

1. Open the item.

2. On the Edit menu, point to Categories, and then click Assign Categories.

3. Do one or both of the following:

• To add the item to a category, select the check box next to the category.

• To remove the item from a category, clear the check box next to the category.

Tip: If you assign the item to two or more categories, you can designate one the primary category for the item. To designate a primary category, click the category and then click Set Primary. The item will appear in the color of that primary category.

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Groups (Distribution List)

What is a Group?

To efficiently send messages to a set of people, such as business associates, relatives, or club members, you can create groups in your Address Book. This way you can address e-mail to the group instead of entering each address individually.
You can include any members you want in a group, whether or not they are in your Address Book. You can also include a group as a member of another group.

How to create a Group

In the Folder List, click Address Book. Address Book Icon

Click the New New Icon icon and select Group.

1. In the Group name box, type a name for the group.

2. Use one of the following to add members to the Group

• Click Add, and then add members to the group by typing their address or choosing it from the popup list.

• Drag the Contact (member) from the Address Book.

• Preselect the members of the group by selecting them in the Address Book. Use the Command Key, Open Apple, while selecting the a Contact. Repeat until all of the members are chosen. Then click New Group.

3. If you would prefer that message recipients not see the addresses of the addressees of other group members, select the Don't show addresses when sending to group check box.

4. Click Save Group.

How to Edit a Group

1. Double click on the group name in the Address Book. The Group dialog box will open.

2. To Add a member: click Add .Add the new member by typing the email address in the text box.

3. To Remove a member: highlight the member you want to remove, click Remove.

4. Click Save Group.

Delete a Group

1. In the Address Book, click the group you want to delete and then click Delete.

2. An alert dialog box will appear "Are you sure you want to permanently delete the selected contact(s). Click Delete.

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Directory Services (Search for an e-mail address)

1. On the Address Book list, click Directory Services.

2. In the Folder list, click the directory service you want to search. (The Rowan Address Book, for example)

3. In the Search for name box, type the name of the person whose e-mail address you want to find. The names will appear in a list

5. In the list of search results, double-click an entry to view more information.

Tip: To send a message to a person you find in a directory service, click the entry in the results list, and then click the Email icon.

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Folders

Folders help you organize your messages.

The Folder List is divided into two sections.

Folder Management - It is also very important that you know how to properly manage folders. In the Rowan Exchange section, a folder has been created titled Cabinet. All folders should be stored in the cabinet. Folders can nest inside of other folders.

To Create a Folder

1. Click on the Cabinet to highlight it.

2. Go to File, New, Subfolder.

3. Title the folder and click Create.

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Rules

A rule is a set of instructions that tell Entourage what actions to perform for specific types of email messages. For example, you create a rule so that all messages from the Rowan Announcer are automatically moved to a specific folder.

Rules can help you stay organized by automatically sorting messages into folders.

1. Create a new folder in Folder List if needed

2. On the Tools menu, click Rules

3. Next to Rule name, type a name for the rule.

4. Under If, on the All messages pop-up menu, click the type of information that you want to identify. For most criteria, you move from left to right to use more pop-up menus or textboxes. For excample; to identify all messages sent from your coworkers, the criterion could be "From" "Contains" "@rowan.edu".

5. To add an additional criterion, click Add Criterion. If you have multiple criteria, on the Execute pop-up menu, click an option.

6. Under Then, on the Change status pop-up menu, click the action that you want. For most actions, you move from left to right to use more pop-up menus or text boxes.

7. To add another actions, click Add Action.

8. Make sure that the Enabled chck box is selected

9. Click OK.

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Sharing Calendars

1. Click Mail, in the Folder list, click the Calendar folder under Rowan Exchange.

2. On the Edit menu, click Folder Properties and then click the Permissions tab.

3. Click Add User, type the name of the user, and then click Find.

4. In the search results, click the user's name and then click OK.

5. In the Permissions list, click the user's name and then on the Permission Level pop-up menu, click the access level that you want.

6. Click the checkboxes to customize the user's permissions.

7. Click OK.

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Still Have Questions?

Search our Knowledgebase or Contact the Support Desk at 856.256.4400 /support@rowan.edu


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