Using a USB drive in a TEC Classroom
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Troubleshooting
Guide
I
touch the AMX or Crestron screen but nothing happens.
Try touching the screen harder or try touching the screen in the bottom right
hand corner.
I
don't know the passcode.
Contact Eileen Stutzbach in Instructional Technology, Stutzbach@rowan.edu,
for training and passcode.
I
can't log on to the network.
Be sure “Workstation Only” is NOT checked.
If
you are still unable to log on to the network and you do not need access to the Rowan network, or if you do not have a Rowan Account, you can still use the PC and Projector. To do so, check Workstation Only. Then type Guest into the Username field, and type guest into the Password field. Click OK.
Where
do I plug in the cable for my laptop?
The power, network, audio and VGA connections on the laptop plate at the top
of the cabinet. The cables are in the black metal rack drawer on the shelf
beneath the VCR and DVD players.
The image displays on my laptop but not on the screen.
You need to activate your Laptop's External Monitor Port. Activate Your Laptop's External Monitor List (This website is not associated with Rowan University).
The
network is down and I'm unable to launch windows.
Check Workstation Only. Then type Guest into the Username field, and type guest into the Password field. Click OK.
The
PC displays on the computer screen but not through the
projector.
Cycle the inputs to reset: Push the VCR on the Touch screen,
and then choose PC.
The
cabinets do not unlock.
The TEC room doors are unlocked electronically. Did you hear a click? If so,
the door may be slightly out of alignment. Try pushing or pulling the door
a bit to center the door for the pin to unlock.
I just exited
the system and want to turn it back on.
The projector needs to completely cool down before you can re-enter the system.
This will take several minutes.
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